Wireless Network Troubleshooting
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- Check that your wireless card is properly installed
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- Open the Control Panel.
- Double-click on System.
- Click on the Hardware tab, then click the Device Manager button.
- The network card will be found beneath Network adapters (look for something that says "Wireless LAN Adapter" or something along those lines).
- If the network card does not appear beneath Network adapters, reinstall it.
- Make sure that your drivers for the wireless network card are correct and are up-to-date.
- Double-click the wireless network card in Start > Control Panel > Hardware > Device Manager.
- Select the Driver tab.
- Click Update Driver to upgrade to the newest version of the driver.
- If it still doesn't work, uninstall and reinstall the network card.
- Click Start > Control Panel > Network Connections.
- Right-click on Wireless Network Connection and select Properties.
- Select Internet Protocol (TCP/IP), and click Properties.
- Choose Obtain DNS server address automatically from the General tab.
- If that still doesn't work:
- From the same window (Start > Control Panel > Network Connections > Wireless Network Connection > Properties > Internet Protocol (TCP/IP) > Properties > General), click Advanced.
- Under the DNS tab, click Add (in the upper row of buttons).
- Enter the DNS server 128.104.196.1.
- Click Add, and exit out.
- Setup the TCP/IP settings.
- Make sure you have activated your NetID and CAE accounts.
- Make sure you are within a wireless network coverage area.
- Make sure you are authenticated to the wireless network.
- Verify the most basic steps.