The following is a short guide to some common tasks in webmail.
Configuring Personal Information
You only need to configure your personal information once because the information is stored in a configuration file.
- Login to Webmail through https://www.cae.wisc.edu/webemail.
- The Inbox will be displayed along with links at the top for navigation. Click on Options to configure your personal information.
- Under the heading Your Information, click on Personal Information where you can change the name, address, and signature that people see when they read and reply to your email. Clicking on Personal Information brings you to two options that can be modified.
- Your default identity
If you have multiple identities created you can choose the default identity that will be used when composing new messages to be sent.
- Edit your identities
Allows you to configure the identities, including changing the reply, and from address that is sent with the message.
- Click on Edit your identities; it goes to a new page that allows you to change the configuration of your identity.
- Identity's name: How the identity is referenced
- Your full name:
- Your From address: Can be changed to be your alias (<name>@engr.wisc.edu)
- Your Reply-to: address: (Optional) The address that a message will be sent to if the recipient hits reply
- Your signature: Allows you to create a signature that goes on every message
- Sent mail folder: Choose which folder should store the sent messages
Deleting Messages
The procedure to delete messages in webmail depends on the configuration of the webmail options. In one configuration the messages are marked for deletion which requires the messages to be purged at a later date. With the second configuration the Messages are moved to the Trash folder which can be emptied at a later time. By default CAE webmail is configured to mark the messages for deletion, requiring the purging of messages at a later time.
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Deleting messages with default configurations:
- Log into Webemail through https://www.cae.wisc.edu/webemail.
- Check the desired messages to delete by checking the box on the left.
- Once all the messages on one page of e-mails have been marked for deletion click on the delete link in the bottom left corner.
The page will then refresh and the messages that were checked will now have the Date, who From and the Subject stricken through. This is an indication that the messages are ready to be purged from the mailbox.
- To remove the messages from the mailbox click the link Purge Deleted. Purge Deleted will remove all messages that have been marked for deletion.
Note: Since the Purge deleted will remove all the messages that have been marked for deletion (even messages that are not currently displayed on the screen but are in that mailbox), all the unwanted messages in a folder can be marked for deletion before they are purged.
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Deleting Messages from the Trash folder
- Log into Webemail through https://www.cae.wisc.edu/webemail.
- The inbox will be displayed along with the toolbar at the top for navigation. Click on Options to bring up the options menu.
- Under Mail Management, Select Deleting and Moving Messages. This sets preferences for what happens when you move and delete messages. Check the box next to "When deleting messages, move them to your Trash folder instead of marking them as deleted?"
- Select Save Options.
- To return to the Inbox, click on the Inbox icon in the Toolbar.
- On the displayed page, check the messages that are to be deleted.
- Click on the delete link. The page will refresh and the checked messages will not be displayed because they have been moved to the Trash folder.
- To empty the Trash folder, go to the pull down menu in the upper right corner and select the "Trash" folder from the list.
- The page will be refreshed to show the contents of the "Trash" folder. In the bottom right corner, click on the Empty Trash folder link to remove all the content of the folder.
Webmail Maintenance
When you log into CAE Webemail after the first of the month, a page called "CAE Webemail Maintenance Operations - Confirmation" appears after the login screen. The possible maintenance options are the following:
- The current folder(s) "sent-mail" will be renamed to "sent-mail-may-2004."
- All old sent-mail folders more than 12 months old will be deleted.
- All messages in your "trash" folder older than 30 days will be permanently deleted.
The maintenance options on this page only affect the folders on the server. You can safely click on Skip Maintenance and the message will not appear for another month. However support recommends you perform the maintenance operations.
Creating New Folders in Webmail
- Login to Webmail through https://www.cae.wisc.edu/webemail.
- Select Folders from the toolbar.
- The page will refresh with a list of the current IMAP folders on your pong account (If you use the POP3 protocol there will just be the basic folders: Inbox, Outbox, Trash. Any folders that you have created on your local machine will not be listed. In addition, any folders created in webmail will not be accessible in other mail reader clients configured with the POP3 protocol).
Under the heading Folder Navigator, expand the pulldown menu and select Create New Folder.
- In the little window that pops up enter the new Folder Name and click OK.
- The screen will refresh with the new mailbox listed in the list of folders. Messages can now be moved into the folder either manually or through the use of filters. The contents of the folder can be viewed by selecting the Mailbox from the pulldown menu in the upper right corner.
Configuring Filters
One of the best uses for a filter is to handle mail that is marked as SPAM. With proper configuration of a filter, SPAM messages will not show up in the webmail client again. The Filters in Webmail only affect messages that are on the server. So if you check your mail using IMAP with your other mail reader clients you will have access to all your messages and folders on the server. If you use the POP3 protocol you will only be able to access the new messages that have not been downloaded to a local computer.
- Login to Webmail through https://www.cae.wisc.edu/webmail.
- The inbox will be displayed along with Links at the top for navigation. Click on Options to configure filters.
- Under Mail Management Select Filters. To create filtering rules to organize your incoming mail, sort it into folders, and delete spam. Clicking the Filters link brings up a new page with configuration options for filters including "Edit your filter rules" followed by series of questions of when the filters should be applied to the messages.
- Click on the Edit your filter rules to modify and create filters. The new page that is broken down into two sections, Filter Rules and Rule Definition.
- Filter Rules
Lists the Filter Rules that have already been created on this account.
- If you have no filters configured, this section says: none
- If filters have been created, you can manage the filter rules by clicking on the radio button next to the rule description. Then click on one of the action buttons at the bottom of the section.
Note that filter rules are applied only once per message therefore rule order is significant. Make sure you have the most important rules first.
- Rule Definition
Create the filter rules - specifies what should be filtered
- Field: Select the field you want to apply the rule to.
- "To:" -- the recipients' addresses.
- "Cc:" -- the carbon-copied recipients' addresses.
- "From:" -- the sender's address.
- "Subject:" -- the message subject.
- Text: Enter the text for which to scan when applying the rule.
- Action: Choose the action to perform when the message matches the filter rule. If "move messages" action is selected, the folder must also be selected for the rule to take effect. The destination folder must exist prior to creating the rule.
- Manually Appling Filter Rules:
If the created filters have not automatically been applied to the mailbox, the following are two methods to manually apply the filters
- Method 1: Click on the Apply Filter icon next to the INBOX name in the mailbox view to filter all undeleted messages according to the specified rules.
- Method 2: Click on Apply All Rules in the filter menu.
Importing/Exporting Address Books
- It is now possible to import/export address books in the webmail program. Instructions to come soon.
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