Computer Support
This page provides information which attempts to help you more intelligently use the computing technologies provided by CAE. Furthermore, the tweaks and downloads offered should help you from needing computer support in the future. Because the vast majority of our users are running Windows XP Professional, it has become our main focus. We also provide somewhat more limited support for Solaris/Unix, Linux, as well as Mac OS X. There is also some archived information on older versions of Windows (Windows 2000, Windows NT 4.0, Windows 95/98). You may encounter the following icons when browsing. These icons correspond to locations on the network where this information will be useful. CAE managed desktops Workstations where CAE has administrative control. College of Engineering Network In and around the College of Engineering buildings. The University of Wisconsin Network Any campus location not in the college. Also includes WiscVPN. Outside the College of Engineering (the Internet) Off Campus houses or any other city or location worldwide. Windows XP From Support Page Performance Tweaks Changes to the "Normal" defaults of a Windows XP installation. Includes performance-enhancing options and how to set some XP defaults back to Windows 2000 appearance. Samba Unix Printer and Drive Setup in XP. Changing CD-ROM Drive Letter Helps you change your CD-ROM drive letter. Often CAE takes the F: drive as a default, making the user CD- ROM appear Invisible. Installing Windows XP Pro. Windows XP Professional is required to run on the College's network. However, most new computer purchases come with Windows XP Home edition. Linux Support Page Configure TCP/IP Sometimes a Linux distribution must be statically configured. This page will show you two ways of configuring a static IP, use of a command line or configuring the network file. Add User Basic adding/deleting user and group information for Linux. Implementing a Linux Firewall Shows how to implement a Linux Firewall using a program called Iptables. File Permissions Setting file permissions in Linux is an integral part of administrating any Linux machine, especially in servers which allow remote access to your Linux machine, such as FTP servers. Fstab Configuration Fstab is a static file with descriptive information that allows for easy mounting/un-mounting of filesystems and devices. Solaris/Unix Availability Support Page Getting Started in Unix Help with connecting, setting up an account, file storage, etc. Very helpful Unix resource. Telephone Access CAE's Unix computers can be accessed remotely from home using a modem and a telephone. This will tell you how to do so, as well as other related information such as activating your DoIT account. Printing From Unix Help printing from a Unix system. Mac OS-X Availability Support Page Using Samba Resources Helps you connect to a Unix Server in OSX. Installing Norton AntiVirus Corporate Edition Good (and free!) antivirus program for Mac. Printing to an HP JetDirect Printer Instructions valid for Mac OSX 10.3.3 and later. Configuring TCP/IP Help with basic configuration of TCP/IP with OSX. Your computer must be in the College of Engineering IP Address database before it is permitted to connect to the network! Eudora (POP) Setting up POP (mail server) for Eudora on OS X.